At Clarity in Nature Body Products, we want you to feel confident in your purchase. If you are not completely satisfied, please review our refund and returns policy below.

1. Returns Eligibility

We accept returns under the following conditions:

• Items must be returned within [Insert Number] days of delivery

• Products must be unused, unopened, and in their original packaging

• Proof of purchase is required

For hygiene and safety reasons, we cannot accept returns on opened or used body products unless the item is defective.

2. Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Please contact us within 48 hours of delivery

• Provide your order number and clear photos of the item

• We will arrange a replacement or full refund at no additional cost

3. Refund Process

• Once your return is received and inspected, we will notify you of the outcome

• Approved refunds will be processed to your original payment method

• Please allow [Insert Number] business days for the refund to reflect in your account

4. Non-Refundable Items

The following items are not eligible for refunds:

• Opened or used products (unless defective)

• Sale or promotional items (unless defective)

• Gift cards (if applicable)

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us to arrange the process.

7. Cancellations

• Orders may be cancelled within [Insert Timeframe] of purchase, provided they have not yet been shipped

• Once an order has been dispatched, it cannot be cancelled and must follow the return process